Evaluating the in-situ effectiveness of indoor environment guidelines on occupant satisfaction

  • Junmeng Liu
  • Guy Newsham
  • Jennifer A Veitch
  • Mark Gorgolewski


Post occupancy evaluation (POE) studies typically use a combination of occupant questionnaires and physical measurements of various aspects of the indoor environment to assess building performance. These physical measurements are often compared against published reference limits to evaluate compliance and satisfactory performance. This study investigates whether indoor environment conditions compatible with published indoor environment quality (IEQ) standards and guidelines are predictive of occupant satisfaction. Data used in this study were collected as part of two large building evaluation field studies conducted in the past eight years. Occupant questionnaire and physical measurement data from 11 office buildings across North America were used (N=194). Inputs for the analyses were demographic factors and workstation characteristics, as well as aspects of the measured physical indoor environment. Outcome variables were various measures of environmental satisfaction (i.e. lighting, acoustics/privacy, and ventilation/temperature). The results of this study suggest that occupants had higher satisfaction with lighting when measured desktop illuminance levels were within IESNA RP-1-12 (2012) recommendations. Measured sound levels and thermal conditions within reference limits did not correlate to higher occupant satisfaction in their respective categories.

How to Cite
Liu, J., Newsham, G., Veitch, J., & Gorgolewski, M. (2019). Evaluating the in-situ effectiveness of indoor environment guidelines on occupant satisfaction. ARCC Conference Repository, 1(1). Retrieved from https://www.arcc-repository.org/index.php/repository/article/view/630